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Products by PhaseWare Inc.

Available from: PhaseWare Inc.
Automate processes for speed and efficiency:

Integrate and process email ticket submissions automatically.

Escalate incidents with business rule automation

Manage trouble...Read More
Available from: PhaseWare Inc.
With Self Service Center: Offer 24/7/365 customer support through a service channel preferred by many customers. Reduce service handling times and call volume and publish information for specific...Read More
Available from: PhaseWare Inc.
Live Chat retains the real-time interaction of the telephone with the text capture of email or live logging. For those customers with hearing loss, Live Chat offers a channel for real time support...Read More
Available from: PhaseWare Inc.
Tracker OnDemand = Tracker + Delivery Over the Web

Forget about waiting for the page to update; our application quickly updates information without reloading the entire...Read More
Available from: PhaseWare Inc.
Access the information you need from your Smart Phone for quick check-ins on high priority issues, to close out tickets, and to keep up to date.

We wanted to bring more choice to the small...Read More
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