Eden

Eden Help Desk

517 Broadway
Saratoga Springs, NY 12866-2237
United States

Phone: 518-580-0760
Fax: 518-580-0080

Description:
Eden Help Desk® is designed to facilitate and improve both internal and external help desks, call centers and other customer support services. Eden Help Desk is an IT-CRM application that features extensive direct and wireless support capabilities, has sophisticated inventory/ asset management and polling capabilities and includes an integrated software defect tracking and reporting tool. Eden Help Desk also provides end-user self-help, direct access to client and web-based Knowledgebase and a proprietary data metrics charting and graphical output tool.