PhaseWare Inc.

2220 Woodbridge Drive
McKinney, TX 75070
United States

Website: www.phaseware.com
Toll-Free: 866-616-6629
Phone: 866-616-6629
Fax: 214-975-1280

Description:
Tracker is a powerful, affordable customer-support and help-desk application built on Microsoft industry standards. Tracker is ideal for external help desks and customer support groups with incoming calls, internal help desks supporting applications in outlying locations or offices, and businesses with complex products and services that require ongoing customer interaction.Whether you have three representatives or 300, Tracker gives you sophisticated tools that were once only affordable for Fortune 1000 companies. The Event Engine, Self Service Center, and TechWeb enhancements expand your ability to offer exceptional customer service and manage business information.