ThinAgent.com

15565 Northland Drive
Suite 400e
Southfield, MI 48075-5308
United States

Fax: 248-932-4134

Description:
ThinAgent delivers remotely hosted, web-enabled electronic customer relationship management/contact center technology to the agent desktop without any locally installed hardware or software. ThinAgent.com allows agents to have a remote desktop utilizing Citrix technology. In addition, ThinAgent's feature set includes contact queuing, unified messaging, Web-delivered soft phone, screen pops, intelligent mail queuing, real-time statistical reporting, chat, Web-callback, VoIP, fax, Web collaboration, and more.